Balancing the scales of customer experience and operational efficiency with SAP Signavio solutions (APJ)

Name: Balancing the scales of customer experience and operational efficiency with SAP Signavio solutions (APJ)
Start: 2022-04-13
End: 2022-04-13

On-demand

In this insightful session you will learn how to identify and close the experience gap; understand the impact of operational activities and changes on customer, supplier, or employee experiences; and optimize the way you operate and engage — while creating positive experiences at the same time.

Using journey to process analytics, you can improve organizational decision-making and build strong, lasting relationships with customers, by identifying how experiences and processes are related.

Join Maureen Fleming, Program Vice President for Intelligent Process Automation, IDC, Ron Agam, Chief Product Officer, SAP Signavio and Till Reiter, VP Product, SAP Signavio Process Transformation Suite, SAP Signavio for an in-depth discussion of this new frontier in process management.

This was the first session of our three-part Journey to Process Analytics Webcast Series:

Balancing the scales of customer experience and operational efficiency with SAP Signavio solutions
Understanding Journey to Process Analytics from SAP Signavio Solutions
Customer Touchpoints: Journey to Process Analytics in Practice

Balancing the scales of customer experience and operational efficiency with SAP Signavio solutions (APJ)

On-demand

This was the first session of our three-part Journey to Process Analytics Webcast Series:

Upcoming webcasts