Explore the Task Mining for Business Process Transformation with Knoa

On-demand

Dive into the synergy of Knoa’s task mining and SAP Signavio solutions in our upcoming webinar. Discover how this integration unlocks deep operational insights, fostering enhanced user engagement and smarter analytics application.

SAP Signavio's New Strategic Partnership with Knoa in Task Mining for Business Process Transformation

SAP User Experience Management by Knoa is a solution that, in combination with SAP Signavio solutions, provides end-to-end visibility into process execution. It empowers customers to analyze business processes by utilizing granular event logs that enrich process data with detailed task-level and user behavior analytics. Knoa's unique solution offers micro-level visibility into SAP processes, improving overall execution and performance.

Employing a data-driven approach, SAP User Experience Management by Knoa complements process mining by capturing detailed metrics of how users execute processes within applications. Together with SAP Signavio Process Intelligence, the solutions provide unique insights into process execution and enable end-to-end process visibility.

SAP has been selling the Knoa solution as a SOLEX partner for 16 years. SAP User Experience Management by Knoa is used by millions of end-users worldwide to ensure successful adoption and efficient use of the ERP solutions that drive the success of their businesses.

The partnership with Knoa yields substantial benefits for our customers:

  • Discover user tasks: Combine process mining for business insights with task mining to gain detailed visibility into user interactions at the task level.
  • Monitor process execution: Monitor user interactions across all business processes, benchmark process execution KPIs before and after major landscape changes, and proactively detect user productivity issues with real-time information.
  • Optimize process performance: Boost productivity, compliance, and engagement by resolving end-user issues. Automate manual tasks, monitor task progress, and streamline support desk operations for optimisation.
  • Support digital transformation initiatives: De-risk and accelerate migrations to SAP S/4HANA and cloud, build the business case for scaling automation initiatives.

This partnership embodies our dedication to empowering customers with comprehensive solutions that foster operational excellence and drive innovation. With Knoa by our side, we're ready to deliver innovative solutions that adapt to our customers' evolving needs while staying at the forefront of the market.

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About the Speakers

Adrienne Knoa

Adrienne Burk Racanelli, Knoa Software
Account Executive

 

Joe Negley, Knoa Software
Director of Enablement

 

Wanda Ni Laighin

Wanda Ni Laighin, SAP Signavio
Vice President - Global Marketing