Avec SAP Signavio Order-to-Cash, battez au rythme de la transformation digitale
Votre entreprise doit agir rapidement. Votre équipe responsable de la gestion des commandes peut-elle suivre, voire conduire, la transformation digitale ? Soutenez-les grâce à notre solution d'automatisation professionnelle offrant un véritable support de bout en bout tout au long du processus Order-to-Cash, de la réception d'une commande client jusqu'à son paiement. O2C (ou OTC) est indissociable de la réussite d'une entreprise et joue un rôle essentiel dans le pilotage des relations client et dans le cycle Lead-to-Cash. Accélérez vos capacités d'analyse dans TOUTES les activités et tous les départements.
SAP Signavio vous aide à mesurer et à stimuler la performance du cycle O2C. Notre portefeuille de solutions, leader sur le marché, associe la modélisation au process mining pour définir et contrôler le processus O2C. Développez l'efficacité opérationnelle, optimisez vos DSO (Days sales outstanding) et le coût total de possession (TCO), tout en améliorant l'efficacité omnicanal, la conformité et les efforts de collaboration. SAP Signavio prend en charge l'amélioration de l'exécution, de la gouvernance et du suivi des processus pour que les systèmes de crédit et de facturation restent sous contrôle, tout en consolidant les relations avec les fournisseurs et les clients.
SAP Signavio propose les outils, l'expertise et les partenariats adéquats pour faciliter la transformation digitale. Optimisez l'automatisation des processus, améliorez le taux de recouvrement des factures, simplifiez le e-paiement pour les clients et accélérez le temps de traitement global. Grâce à un accès instantané à des outils d'analyse puissants et aux capacités de process mining de SAP Signavio, vous pouvez comprendre et surveiller l'impact des changements et obtenir une vue d'ensemble pour suivre efficacement les résultats des processus métier. Tirez parti de la modélisation objective des processus et d'un suivi des processus basé sur les données, combinés à une connaissance approfondie de l'état cible et réel de vos processus.
Quickly and simply model one of the most critical processes in your organization, to build a clear picture of the interactions, areas of responsibility, and connecting tasks spanning multiple systems, operations, and business areas. Get the strategic overview you need to optimize your O2C process, and increase the speed and efficiency of your entire business.
Discover cost and efficiency savings hidden within your O2C process - as well as the elements that are holding you back. Track details like Average Cycle Times by Risk Class; Average Invoice to Cash by Risk Class; the DSO & ADD. Eliminate rework, identify bottlenecks, and ensure all staff have the resources to complete their tasks most efficiently. Hit bottlenecks where it hurts!
With the Launchpad, you can access all your essential O2C content, engage with workflows, and trigger investigations. Fast, just got faster! With one click of the ‘Create’ button, you can start BPMN models, CJM initiatives, process mining investigations, and more – all whilst collaborating like never before.
Define business goals & KPIs. Set ambitious yet achievable targets! What’s on top of your agenda? Digital transformation? Customers? Automation? Define revenue goals & KPIs to measure & manage expectations. Process discovery & diagnostic. Identify deviations that cause delays or bottlenecks. Establish smart diagnostics to test your real business pulse. Find weaknesses & improvements. Rethink & automate the process. Automate activities and accelerate throughput. Identify and avoid rework! Capture new efficiencies, from order delivery to billing, and collect on delinquent accounts.
Assess impact. Understand future changes! This is the strategic overview you need to optimize your O2C process, and increase the speed and efficiency of your entire business. Implement changes & communicate. Implement the changes with highest impact, e.g. for automation, throughput time, or customer satisfaction. SAP Signavio enables continuous communication/collaboration across your entire business. Monitor. Feel the pulse of progress! SAP Signavio provides concise and continuous monitoring of actual growth. Track advancement across top-level initiatives & provide feedback to the whole team.
The new way! SAP Signavio is the leading solution to offer the power of modeling & mining to define and monitor the O2C process. The solution platform offers seamless connectivity to any ERP system, including fast and risk-free SAP S/4HANA® migration. Better monitor, maintain and execute all dunning and collections activity, plus build comprehensive debtor profiles with extensive reporting capabilities for deep-dive analysis. Make forecasting easy and accurate and shape future decision models and overall credit policy to streamline cash flow and the O2C cycle. Leverage data based insights & transparency to maximize O2C value across departments, with coupled benefits essential for the C-Suite.
Stop struggling with reduced visibility: Banish mismatched accounts and late shipments, and discover what a smooth order process looks like - from initial order placement through payment processing. Contact us to learn how SAP Signavio software can streamline order management services, payment processing, along with a complete array of technical and operational support services. Your digital transformation excellence starts with SAP Signavio Order-to-Cash.
Leverage our experienced team: Make use of best-in-class technology partnerships for secure payment terms processing and seamless fraud management. With customizable rules and strategies, your team can better monitor activity according to the balance of service and risks you define. Leverage quick access to customer information, order status, history, and more - providing a personalized service experience and improved journey across SAP Signavio Order-to-Cash.
Process Mining for O2C: SAP Signavio powers O2C so you can see the exact root causes of poorly performing touchpoints and processes by shining a light on them with process mining via SAP Signavio Process Intelligence and Live Insights. Evaluate change alternatives to design better processes and implement best practices while filtering root causes via structured investigations. Derive end-to-end perspectives, performance overviews, and unlock the real power of SAP Signavio Order-to-Cash.
