Task
Within a process diagram, it is possible to recognize who should execute a task and which IT systems, documents or other means are required as well as which risks and controlling steps there are.
In the execution of processes, you can choose between various task types. While a user task informs users about current tasks, an email task takes the form of an automatic message. The email is sent immediately when a certain state is reached (for example, winning a new customer or publishing an article).