#SignavioWorld2020

Innovate. Automate. Transform.
Re-live the future of process excellence.

Signavio World 2020 – the home of business & transformative technology - is over. But you can still join global decision-makers virtually for workshops and strategy breakout sessions!

To view your favorite keynote, a presentation you missed, or a session you'd like to repeat, just scroll down to the agenda below and click the 'Watch Recording' button. Simple!

Gain the latest insights into...

  • Business Transformation

    Improve processes, technology, people & RPA across your operational environment for optimized capability.

  • Customer Experience

    Elevate the customer journey as a strategic imperative to drive the power of digital optimization within process excellence models.

  • Operational Excellence

    Deliver executive strategies for systematic and continuous improvements in end-to-end business transparency.

International Keynotes

Join hundreds of peers, tech experts, company leaders, and process gurus from the world’s largest and most recognizable organizations & brands. Step into the future of industry-leading innovation and business transformation imperatives from around the world.

Breakout Sessions & Networking

Featuring breakout sessions, workshops, case studies, panel discussions, and more - Signavio World connects your customers, robots, workforce, personas and journey mapping with the underlying processes for building the organization of the future.

Speakers

Dr. Gero Decker - Signavio

Dr. Gero Decker Signavio

Co-founder & CEO
Alessandro Manzi - Signavio

Alessandro Manzi Signavio

VP Product - Process Intelligence
Andreas Chorosis - Delivery Hero

Andreas Chorosis Delivery Hero

VP Finance Innovation
Courtney Thayer - Deloitte

Courtney ThayerDeloitte

Principal
Dominique Gillies  - Salesforce

Dominique Gillies Salesforce

Regional Vice President, ISV & OEM, South & Central EMEA
Enrico Manzi  - Signavio

Enrico ManziSignavio

Global Director Demand Generation
Jay McBain - Forrester

Jay McBainForrester

Principal Analyst - Channels, Partnerships & Ecosystems
Jay Sivachelvan - Fortress IQ

Jay SivachelvanFortress IQ

Vice President, Business Development & Partnerships
Jody Tinson - Ageas

Jody TinsonAgeas

Head of Business Architecture
Lafras Moolman - CRH

Lafras Moolman CRH

CFO at CRH North Danube
Lenise Camacho - Allegis Group

Lenise Camacho Allegis Group

Business Process Analyst
Leo Johnson - PwC

Leo Johnson PWC

Disruption Lead, PWC & Presenter of BBC Radio 4, FutureProofing
Lisa Theriot - Driscoll's

Lisa Theriot Driscoll's

Senior Manager, Supply Chain
Mark Elkin - Signavio

Mark Elkin Signavio

VP Solution Consulting
Mark Holenstein - Signavio

Mark Holenstein Signavio

COO
Mark Jeffries

Mark Jeffries

Communication Expert, Author and Signavio World Moderator
Mark Law - Signavio

Mark Law Signavio

Global VP Alliances
Matt Bray  - Signavio

Matt BraySignavio

Director of EMEA Alliances
Maureen Fleming - IDC

Maureen Fleming IDC

Program Vice President
Megan Winters - Signavio

Megan Winters Signavio

Global Partner Success Manager
Michael Christoforou - BluePrism

Michael Christoforou BluePrism

Senior Director, Partner Solutions EMEA
Michael zur Mühlen - Stevens Institute of Technology

Michael zur Mühlen Stevens Institute of Technology

Director, Center for Business Process Innovation Associate Professor of Information Systems
Michal Wierzchowski - Jabil

Michal Wierzchowski Jabil

Senior Director Operations Solution
Nicholas Coburn - Allegis Group

Nicholas Coburn Allegis Group

Business Analyst
Paul Lima - Lima Consulting Group

Paul Lima Lima Consulting Group

Managing Partner
Peter Walker - BluePrism

Peter Walker BluePrism

EMEA CTO
Philip Raubart - PwC

Philip RaubartPwC

Leader - Business Process Automation Team
Rama Vadakattu - Infor

Rama Vadakattu Infor

Global SVP, Solutions & Innovation
Richard Perry - NBN Australia

Richard Perry NBN Australia

Former General Manager – Enterprise Excellence
Rod Johnson - Infor

Rod Johnson Infor

Global President & Chief Revenue Officer
Ron Agam - Signavio

Ron Agam Signavio

CPO
Sascha Lotterer - Signavio

Sascha Lotterer Signavio

Vice President – Global Professional Services
Stefan Szupper - GFG Alliance

Stefan Szupper GFG Alliance

Manager Business Process Management and Program Director
Steven Lewandowski - Signavio

Steven Lewandowski Signavio

Global Director Customer Success
Till Reiter - Signavio

Till Reiter Signavio

VP Product - Suite
Tim Peake - ESA

Tim Peake ESA

European Space Agency Astronaut
Yoshihito Nakayama - NTT Intramart

Yoshihito Nakayama NTT DATA INTRAMART

President

Agenda

  • PST
    (America) Pacific Standard Time
  • EST
    (America) Eastern Standard Time
  • GMT
    (UK) Greenwich Meridian Time
  • CET
    Central Europe Time
  • AEDT
    Australian Eastern Daylight Time
Signavio World 2020 is a global virtual event and will take place in several time zones. Please choose the timezone that suits your needs

17th NOVEMBER 2020

PARTNER DAY For Signavio Partners only!
This Partner Day is aimed specifically at our trusted partners. It will give you the opportunity to expand your knowledge and learn more about implementing new strategies with Signavio. We have gathered international speakers who will present their experiences and results and give you more information about working with Signavio. Partners who register for Signavio World 2020 get the opportunity to add a partner forum to their tickets.

05:00 - 05:30 PST

08:00 - 08:30 EST

13:00 - 13:30 GMT

14:00 - 14:30 CET

00:00 - 00:30 AEDT +1

Welcome & Introduction

uniE06A Watch recording

Dr. Gero Decker, Signavio

Mark Law, Signavio

Mark Holenstein, Signavio

05:30 - 06:00 PST

08:30 - 09:00 EST

13:30 - 14:00 GMT

14:30 - 15:00 CET

00:30 - 01:00 AEDT +1

We are in the middle of a significant transformation of how companies go to market; 76% of business leaders agree that current business models will be unrecognizable in the next five years. Given structural changes in our economy, new buying journeys, and emerging technologies, most firms are now considering ecosystems as the critical ingredient to success over the next ten years. Join Jay McBain from Forrester as he unpacks these future trends, and walk away with actionable advice on the trifurcating channel, how to build an ecosystem and measure it, and, most importantly, how to lead.
Key takeaways:
Understand the changes affecting channels, partnerships, and alliances.
Learn about new, non-transacting partners and how to find and recruit them.
Gain actionable intelligence on the trifurcating channel and how programs will need to evolve.
Define and develop your ecosystem and understand who the key players and super connectors are in your target market.
Understand the impact of marketplaces and what it means for your channel.

06:00 - 06:30 PST

09:00 - 09:30 EST

14:00 - 14:30 GMT

15:00 - 15:30 CET

01:00 - 01:30 AEDT +1

Unlock the enhanced Signavio platform & see our next-gen integration capabilities in action. Discover firsthand where our tech experts are leading Signavio software intelligence, helping partners with integration standards across transformation journeys, unlocking value-driven ERP, automation & process mining projects at scale. Visualize how Signavio is redefining the process environment and opening the platform with specialization and integration expertise - making it even easier to work with us and power next-gen Customer Excellence! Understand how Signavio is your one vendor approach to transformation with better access to products and services with value chain efficiencies & enhanced enabling environments. Streamline, optimize, and drive automation with reimagined and upgraded partner & tech benefits.

06:30 - 07:00 PST

09:30 - 10:00 EST

14:30 - 15:00 GMT

15:30 - 16:00 CET

01:30 - 02:00 AEDT +1

Leo Johnson, head of PwC's Disruption practice and co-presenter of the BBC Radio 4 series FutureProofing is a specialist on megatrends—the “unexploded volcanoes” that lurk beneath the surface of our global society, ready to create unexpected and seismic changes in the years to come. At Signavio World, Leo will explore the world of “big T and little t” business transformation, with an eye towards revolution over innovation.

07:00 - 07:05 PST

10:00 - 10:05 EST

15:00 - 15:05 GMT

16:00 - 16:05 CET

02:00 - 02:05 AEDT +1

Break

07:05 - 07:35 PST

10:05 - 10:35 EST

15:05 - 15:35 GMT

16:05 - 16:35 CET

02:05 - 02:35 AEDT +1

Product Demo: The Power of the Transformation Suite

uniE06A Watch recording

Mark Elkin, Signavio

07:35 - 08:05 PST

10:35 - 11:05 EST

15:35 - 16:05 GMT

16:35 - 17:05 CET

02:35 - 03:05 AEDT +1

Process Mining Outcomes & the Value to our Partners

uniE06A Watch recording

Alessandro Manzi, Signavio

Mark Law, Signavio

Peter Franz, BPM-D

Chris van Zyl, Solution Architecture

08:05 - 08:10 PST

11:05 - 11:10 EST

16:05 - 16:10 GMT

17:05 - 17:10 CET

03:05 - 03:10 AEDT +1

Break

08:10 - 08:35 PST

11:10 - 11:35 EST

16:10 - 16:35 GMT

17:10 - 17:35 CET

03:10 - 03:35 AEDT +1

Your success is our passion. We are proud to announce the newly formed Signavio Partner Success Team & unveil the exclusive Signavio Partner Portal – providing the resources, tools, and knowledge levers for continued growth & insight exchange. Unlock the potential of your new one-stop-shop to improve collaboration, streamline the management of joint clients, and enhance your organization’s skillset! Plus, discover the exciting ways the Signavio Partner Success Team can optimize business ecosystems, generating more inbound traffic to your site and landing pages while expediting the delivery of benefits!

Greg’s summary points:
Discover the assets Signavio has available today to help you optimize your joint-business with us;
Step into the future of business excellence with a redefined and enhanced Signavio partner ecosystem.

Megan’s summary points:
Strategically and tactically, everything has changed about how Signavio enables partners. Learn what we are doing for you;
Meet your Partner Success Team! Learn why & how Signavio is building a global team, whose only job is to work with partners around enablement and success! Plus, hear about what is available for your consumption today.

08:35 - 09:00 PST

11:35 - 12:00 EST

16:35 - 17:00 GMT

17:35 - 18:00 CET

03:35 - 04:00 AEDT +1

Q&A & Closing Remarks

Mark Law, Signavio

18th NOVEMBER 2020

Conference Day 1

07:00 - 07:10 PST

10:00 - 10:10 EST

08:00 - 08:10 GMT

09:00 - 09:10 CET

19:00 - 19:10 AEDT

Welcome & Introduction

07:10 - 07:50 PST

10:10 - 10:50 EST

08:10 - 08:50 GMT

09:10 - 09:50 CET

19:10 - 19:50 AEDT

CEO Keynote

uniE06A Watch recording

Dr. Gero Decker, Signavio

07:50 - 08:30 PST

10:50 - 11:30 EST

08:50 - 09:30 GMT

09:50 - 10:30 CET

19:50 - 20:30 AEDT

There’s looking at the big picture...and then there’s the “deep and abiding wonder” of the view from space. In a first for Signavio World, join European Space Agency astronaut Tim Peake for a fascinating and personal presentation on what life in space is really like. Tim will share with you the sights and sensations of his mission to the International Space Station, from fear to exhilaration, and the vital role of teamwork and resilience. A keynote presentation not to be missed!

08:30 - 08:45 PST

11:30 - 11:45 EST

09:30 - 09:45 GMT

10:30 - 10:45 CET

20:30 - 20:45 AEDT

Break

08:45 - 09:05 PST

11:45 - 12:05 EST

09:45 - 10:05 GMT

10:45 - 11:05 CET

20:45 - 21:05 AEDT

GFGWay is revolutionising the use of ERP systems within the GFG Alliance Australia businesses. The program is transforming the Australian based companies and will replace 8 legacy ERP Systems with SAP S/4 HANA. Join Stefan to hear GFG started with Process visualisation for the SAP S/4 HANA implementation Program and how it transitioned to use process science and data science to visualise areas of process and/or system improvements.

09:05 - 09:40 PST

12:05 - 12:40 EST

10:05 - 10:40 GMT

11:05 - 11:40 CET

21:05 - 21:40 AEDT

Signavio is launching the world’s first product to serve the emerging practice of Customer Excellence (CEX)! Signavio brings together the essential levers of Customer Experience and Operational Excellence, with a 360° outside-in and inside-out thinking, translating experience into operational reality. As a leader in cloud-based process mining, the Signavio Business Transformation Suite: Customer Excellence Edition is now tackling the CEX challenge head-on by launching the Signavio Journey Modeler. This software tool enables you to understand and visualize your Customer Experience via a step-by-step journey. The CEX Edition also includes easier ways to unlock Operational Excellence with a data-driven approach.

Identify critical customer interaction points in the existing process landscape, based on AI and other next-gen techniques, interdependencies between customer sentiment, moments of truth, and underlying process operations.

Get an exclusive preview into the main elements of our major release with Ron and the Signavio Product Leadership team

09:40 - 9:50 PST

12:40 - 12:50 EST

10:40 - 10:50 GMT

11:40 - 11:50 CET

21:40 - 21:50 AEDT

Storytelling

Mark Jeffries

09:50 - 11:05 PST

12:50 - 14:05 EST

10:50 - 12:05 GMT

11:50 - 13:05 CET

21:50 - 23:05 AEDT

Break

11:05 - 11:35 PST

14:05 - 14:35 EST

12:05 - 12:35 GMT

13:05 - 13:35 CET

23:05 - 23:35 AEDT

Unleash the power of data and experiences! Join this exclusive session with members of our Product Leadership Team for a real-world Signavio Journey Modeler case study.

It is time to reimagine the status quo with the Signavio Business Transformation Suite: Customer Excellence Edition, featuring new Signavio Journey Modeler technology.

Signavio is launching the world’s first product to serve the emerging practice of Customer Excellence (CEX)! Signavio brings together the essential levers of Customer Experience and Operational Excellence, for 360° outside-in and inside-out thinking, translating experience into operational reality.

In this session, learn how the Signavio Journey Modeler:
- Operationalizes customer experiences by connecting journeys and processes, metrics, systems, and roles, allowing you to understand, improve, and transform your customer journeys and related processes.
- Lifts the lid on what customers want by merging process mining knowledge with customer understanding.
- Identifies process gaps and drives change so that you can delight customers at scale.
- Makes smart decisions about which customers to serve and how to turn customer experience ambition into an operational reality.

You already know Signavio has partnered with Salesforce, the world's largest CRM platform, to offer customers 'Process Intelligence for Salesforce' to investigate, model and digitally transform the way sales teams operate. But how does this approach work in the real world? Join Dominique Gilles (Salesforce Regional VP) for an in-depth look at what Salesforce and AppExchange Partners are doing right now to drive revenue through increasing pipeline to conversion rates. Plus, Enrico Manzi (Head of GTM at Signavio) will share the results of a year's worth of efforts to enhance efficiency in Signavio's own sales process. Moderated by Matt Bray.

In today’s transforming workforce, it is equally important for hiring firms to be nimble and adaptive. With Signavio and LeanIX, Allegis has leveraged synergies in this area to ensure a successful Digital Transformation initiative. This will focus extensively on maintaining best practices, agnostic of industry.

Take the pulse of business transformation & deep-dive into today’s winning digital strategies with the Signavio Professional Services Team and 200+ REAL customer stories/deployments. Join this breakout panel to translate lessons learned and best practices into tangible success factors and ROI drivers! Learn how the power of process & data connect with the latest trends, such as cloud ERP, RPA, process mining, and digital workflows, to help our customers succeed in fiercely competitive markets. Turn insights into action with peer-to-peer & expert knowledge levers.

11:35 - 12:00 PST

14:35 - 15:00 EST

12:35 - 13:00 GMT

13:35 - 14:00 CET

23:35 - 00:00 AEDT +1

Join Lafras and discover how CRH, a Fortune500 international group of diversified building materials businesses, analysed their processes using real data-driven insight, to identify and build a series of company wide improvement initiatives. We will learn how they built a compelling business case for the Procure-to-Pay process by harnessing the power of Signavio’s Process Intelligence. Lafras will discuss the project approach, key findings and ultimately the opportunities uncovered through process mining.

12:00 - 12:15 PST

15:00 - 15:15 EST

13:00 - 13:15 GMT

14:00 - 14:15 CET

00:00 - 00:15 AEDT +1

Partner Session - Deloitte

Courtney Thayer, Deloitte

uniE06A Watch recording

12:15 - 12:30 PST

15:15 - 15:30 EST

13:15 - 13:30 GMT

14:15 - 14:30 CET

00:15 - 00:30 AEDT +1

Join BPM-D CEOs Mathias Kirchmer and Peter Franz as they deliver an exciting presentation on ‘BPM goes digital – Accelerating Time to Value’. They will use real client stories to illustrate how BPM-D’s expertise and Signavio’s digital tools were combined to increase business values and performance while delivering focused digital enablement, business improvements and the foundation to sustain the results.

12:30 - 12:50 PST

15:30 - 15:50 EST

13:30 - 13:50 GMT

14:30 - 14:50 CET

00:30 - 00:50 AEDT +1

Technological efforts form a crucial part of the fight against the global pandemic, from digital health strategies to new software solutions for changing work environments. Discover how one Signavio employee helped COVID-19 patients connect with the support they needed, using his process knowledge and the power of Signavio Workflow Accelerator.

NTT DATA INTRAMART is the leading provider of a Digital Process Automation Platform in Japan with more than 7500 customers globally. Intramart has applied the Signavio Suite internally to identify and improve in-house process gaps. Intramart also partners with Signavio to provide DX Solutions. Join Nakayama-san to gain a Japanese perspective on how our joint solutions enable New Ways of Working fostering operational and customer excellence.

12:50 - 13:00 PST

15:50 - 16:00 EST

13:50 - 14:00 GMT

14:50 - 15:00 CET

00:50 - 01:00 AEDT +1

Closing Remarks

14:00 - 15:00 GMT

15:00 - 16:00 CET

01:00 - 02:00 AEDT +1

Customer Club Cocktail Party (Signavio Club Members-Only Session)

Exclusive get together for members of Signavio Club, connecting top Signavio customers from around the world.

19th NOVEMBER 2020

Conference Day 2

07:00 - 07:10 PST

10:00 - 10:10 EST

08:00 - 08:10 GMT

09:00 - 09:10 CET

19:00 - 19:10 AEDT

Welcome & Introduction

07:10 - 07:40 PST

10:10 - 10:40 EST

08:10 - 08:40 GMT

09:10 - 09:40 CET

19:10 - 19:40 AEDT

Business and governments around the world are investing in automation to speed up cycle times, drive down operating costs and improve consistency in their relationships with customers. And the teams involved with automation are accountable for measurable improvements in operating performance. This pressure to be accountable is changing how organizations identify and plan improvement efforts, moving to facts and statistics to build their business case. The rapid growth of process mining is evidence that this is the go-to technology to ensure automation will deliver tangible improvements. As teams use mining, they also realize that investigating root cause in one process often leads to conversations upstream in a different process. This is shifting enterprises to think more holistically about end-to-end processes and the impact on customers, providing a more programmatic and pragmatic way to drive operational change.

This session will cover:
- Why there is a greater focus and pressure on automation accountability
- How enterprises are using process mining to identify the key metrics that will drive automation
- How success in one area begins to build a culture of end-to-end thinking

07:40 - 08:05 PST

10:40 - 11:05 EST

08:40 - 09:05 GMT

09:40 - 10:05 CET

19:40 - 20:05 AEDT

NTT DATA INTRAMART is the leading provider of a Digital Process Automation Platform in Japan with more than 7500 customers globally. Intramart has applied the Signavio Suite internally to identify and improve in-house process gaps. Intramart also partners with Signavio to provide DX Solutions. Join Nakayama-san to gain a Japanese perspective on how our joint solutions enable New Ways of Working fostering operational and customer excellence.

Organizations face continued pressure to perform faster and more efficiently, and drive operations to the Cloud. Whether on a journey to ERP excellence or strategizing enterprise-grade deployments, harness smart, all-in-one insights to design, simulate, and monitor – ensuring transformation value is part of your company’s DNA.

Hear how you too can connect process mining with intelligence technology for agile, streamlined, and reduced ERP implementation times - defusing risks and lowering costs. Tap into your company’s vast amounts of data for transparent, next-gen business & IT alignment with full process automation & crowdsourced improvement. Join this exclusive Signavio & Infor fireside chat to learn:

- How aligning ERP upgrades with process mining excellence & strategic goals, drives the benefits of digitalization, including best-of-breed applications, and direct connections to vital data feeds.
- How Signavio and Infor enable intelligent automation at scale to yield IT and business outcomes on time, as expected, and to strict budgets and compliance guidelines.
- How this powerful, end-to-end solution partnership introduces transparency to business processes. Reveal inefficiencies that may be preventing your organization from achieving a higher level of performance and customer excellence service.
- The BIG question! Why is it essential to extend value beyond any ERP transformation program—and how can we do it? Learn why leaders today should be prepared to evolve through transformation continually.
- Why a digitized core business resilience program is the most pressing need for organizations as they navigate the present landscape as well as prepare for future disruption.

08:05 - 08:30 PST

11:05 - 11:30 EST

09:05 - 09:30 GMT

10:05 - 10:30 CET

20:05 - 20:30 AEDT

The new digital decade demands the lockstep of operational excellence & customer experience. Hear from the Signavio Customer Success team, driving these standards with next-gen Digital Customer Care at Signavio. Discover how the team elevates and leverages new global initiatives, helping our customers get the most from our tech & services. Learn what it takes to drive the global-leading process community/ecosystem with our exclusive Signavio Customer Portal, the strategic benefits of the Signavio Partner Portal, and tap business transformation for rapid Digital Customer Care Excellence. Transition from purchase to operation to digital success!

08:30 - 08:45 PST

11:30 - 11:45 EST

09:30 - 09:45 GMT

10:30 - 10:45 CET

20:30 - 20:45 AEDT

Break

08:45 - 09:10 PST

11:45 - 12:10 EST

09:45 - 10:10 GMT

10:45 - 11:10 CET

20:45 - 21:10 AEDT

Organizations face continued pressure to perform faster and more efficiently, and drive operations to the Cloud. Whether on a journey to ERP excellence or strategizing enterprise-grade deployments, harness smart, all-in-one insights to design, simulate, and monitor – ensuring transformation value is part of your company’s DNA.

Hear how you too can connect process mining with intelligence technology for agile, streamlined, and reduced ERP implementation times - defusing risks and lowering costs. Tap into your company’s vast amounts of data for transparent, next-gen business & IT alignment with full process automation & crowdsourced improvement. Join this exclusive Signavio & Infor fireside chat to learn:

- How aligning ERP upgrades with process mining excellence & strategic goals, drives the benefits of digitalization, including best-of-breed applications, and direct connections to vital data feeds.
- How Signavio and Infor enable intelligent automation at scale to yield IT and business outcomes on time, as expected, and to strict budgets and compliance guidelines.
- How this powerful, end-to-end solution partnership introduces transparency to business processes. Reveal inefficiencies that may be preventing your organization from achieving a higher level of performance and customer excellence service.
- The BIG question! Why is it essential to extend value beyond any ERP transformation program—and how can we do it? Learn why leaders today should be prepared to evolve through transformation continually.
- Why a digitized core business resilience program is the most pressing need for organizations as they navigate the present landscape as well as prepare for future disruption.

Customer Keynote - Driscoll's

09:10 - 09:20 PST

12:10 - 12:20 EST

10:10 - 10:20 GMT

11:10 - 11:20 CET

21:10 - 21:20 AEDT

Storytelling

Mark Jeffries

09:20 - 09:30 PST

12:20 - 12:30 EST

10:20 - 10:30 GMT

11:20 - 11:30 CET

21:20 - 21:30 AEDT

Break

09:30 - 10:00 PST

12:30 - 13:00 EST

10:30 - 11:00 GMT

11:30 - 12:00 CET

21:30 - 22:00 AEDT

In this session, you will discover how process mining can be used by organizations as the secret weapon to accelerate the road to Operational Excellence.
- Enhance your process management practice with a data-driven approach
- Achieve transparency into how processes actually run
- Expose key process mining insights in context for process and journey professionals

In this session, you will discover how process mining can be used by organizations as the secret weapon to accelerate the road to Operational Excellence.
- Enhance your process management practice with a data-driven approach
- Achieve transparency into how processes actually run
- Expose key process mining insights in context for process and journey professionals

In the face of widespread staffing shortages caused by the COVID-19 lockdown and quarantine efforts, Driscoll's had to react fast to secure its global supply chain and maintain a level of service to delight their berry consumers. Hear how Driscoll's tackled this challenge by implementing a system of critical cross-training roles using the Signavio Business Transformation Suite as the center of process information and documentation. Join this session to better understand the relationship between process, upskilled responsibilities and the execution of core processes to maintain the highest standards of customer service

You already know Signavio has partnered with Salesforce, the world's largest CRM platform, to offer customers 'Process Intelligence for Salesforce' to investigate, model and digitally transform the way sales teams operate. But how does this approach work in the real world? Join Dominique Gilles (Salesforce Regional VP) for an in-depth look at what Salesforce and AppExchange Partners are doing right now to drive revenue through increasing pipeline to conversion rates. Plus, Enrico Manzi (Head of GTM at Signavio) will share the results of a year's worth of efforts to enhance efficiency in Signavio's own sales process. Moderated by Matt Bray.

As a dynamic growth company operating in 49 markets, Delivery Hero faces constant changes to its business model and processes. Discover how Delivery Hero deploys Signavio’s collaborative capabilities to drive improved transparency across markets, increase operational speed through automation, and create customer-centric business processes. Join the session to understand Delivery Hero’s innovative global approach to business process performance and customer process excellence.

Join Paul and Keith for an in depth look into design thinking, hear the how and why Tyson leveraged such a strategy and learn the best practises for running your own design thinking remote workshops

10:00 - 11:05 PST

13:00 - 14:05 EST

11:00 - 12:05 GMT

12:00 - 13:05 CET

22:00 - 23:05 AEDT

Break

11:05 - 11:30 PST

14:05 - 14:30 EST

12:05 - 12:30 GMT

13:05 - 13:30 CET

23:05 - 23:30 AEDT

As a contract manufacturer, Jabil strives to be the most technologically-advanced and trusted manufacturing solutions provider. To drive this vision, Jabil are focusing on implementing processes that prioritise customer needs and expectations. Join Michal to hear how Jabil have integrated IBPM into their strategy and operating system and what that strategy and architecture looks like. See first hand how adopting a people, process, technology strategy can supercharge your business.

11:30 - 11:50 PST

14:30 - 14:50 EST

12:30 - 12:50 GMT

13:30 - 13:50 CET

23:30 - 23:50 AEDT

Will hyperautomation fulfil its promise, and what comes next? Why is ‘outside-in’ thinking vital to the success of your business transformation? How can your business take advantage of complementary technologies, and deliver on their full potential?

For answers to these questions and more, join our panel of experts from the analyst community, Blue Prism, and Signavio for a spirited discussion on the future of process excellence. You will also hear how Ageas successfully unleashed the power of Signavio & Blue Prism to deliver value for their business. Discover for yourself how this powerful combination can help your organization unlock automation at scale and transformation at speed, with innovation as standard."

11:50 - 12:05 PST

14:50 - 15:05 EST

12:50 - 13:05 GMT

13:50 - 14:05 CET

23:50 - 00:05 AEDT +1

Process intelligence provides the data foundation for enterprises setting their business transformation agenda. However, it can be a significant undertaking, with organizations often not knowing where to start, what to look for, and what to prioritize. Traditionally, companies leveraged a combination of process mining, interviews, and business analysts to understand and improve their processes from multiple angles, but this approach can be costly, time-consuming, and lacking in accuracy.

Together, Signavio and FortressIQ combine system-based process data (process mining) with user-based process data (process discovery & task mining) to provide an unparalleled understanding of current state operations. Join Jay Sivachelvan from FortessIQ to learn how FortressIQ’s Process Intelligence platform and Signavio’s Business Transformation Suite are enabling the enterprise of the future.

12:05 - 12:20 PST

15:05 - 15:20 EST

13:05 - 13:20 GMT

14:05 - 14:20 CET

00:05 - 00:20 AEDT +1

At Signavio World 2020 PricewaterhouseCoopers GmbH will demonstrate how you can bring your processes to life. Philip Raubart, Head of the Business Process Automation Team at PwC's Digital Factory in Germany, will show how you can unleash the full potential of the Signavio Business Transformation Suite by combining the individual components of the suite and using reusable automation modules.

12:20 - 12:35 PST

15:20 - 15:35 EST

13:20 - 13:35 GMT

14:20 - 14:35 CET

00:20 - 00:35 AEDT +1

Signavio Closing Panel Discussion

uniE06A Watch recording

Dr. Gero Decker, Signavio

Richard Perry, Former General Manager – Enterprise Excellence - NBN Australia

Michael Zur Muehlen, Director, Center for Business Process Innovation Associate Professor of Information Systems Stevens Institute of Technology

Moderator: Mark Jeffries

12:35 - 12:45 PST

15:35 - 15:45 EST

13:35 - 13:45 GMT

14:35 - 14:45 CET

00:35 - 00:45 AEDT +1

Closing Remarks for Signavio World 2020

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Dr. Gero Decker, Signavio

Mark Holenstein, Signavio

Event Sponsors

PLATINUM

GOLD